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Restaurants & hospitality · for technology providers

Table-level location for restaurant and hospitality platforms

Know where every order goes. Base stations (UWB anchors) that calibrate themselves, tags with years of battery life and APIs that fit your kiosk, POS or kitchen display system, for technology providers who deploy across many sites.

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Noccela Beacon 3 base station in black and white with its mounting plate

What slows down a table-service roll-out

This page is for the companies that build ordering and table-service platforms for restaurant chains, hotels and venues.

  1. Installers are not radio engineers

    Every new site needs a quick, repeatable installation by people without radio-survey skills, or the roll-out stalls.

  2. Batteries that need attention

    Tags that need frequent charging or new batteries turn into a support cost at every site you run.

  3. A zone is not a table

    Zone-level location narrows the search to part of the room. The runner still has to look for the right table.

How table location works with UWB

Four steps from the counter to the table. Your software stays in charge of the order; Noccela tells it where the order is.

  1. Base stations on the ceiling

    Beacon 3 base stations take power and data over one Ethernet cable. Measure two, and the rest calibrate themselves.

  2. A tag with each order

    The guest takes a tagged table marker at the counter or kiosk, and your POS or kiosk software pairs the order with the tag ID.

  3. The table appears on screen

    The tag’s position falls inside a table geofence, and your staff app or kitchen display shows where the order goes.

  4. Events to your platform

    Webhooks fire when a tag enters or leaves a table zone or returns to the counter. A live stream feeds floor views.

Table level, not just zones

There are three common ways to locate a table marker. They differ in what they need at each table and how precise they are.

Comparison of table-location technologies
ApproachHow it locatesAccuracy classNeeded at each table
Readers at each table (passive RFID or NFC) The marker is read when it is placed on a readerTable, where a reader is installedA reader in or under every table
Bluetooth markers and receivers Signal strength between marker and receiversZone; table level needs dense receivers and tuningReceivers around the room
UWB Noccela Time-of-flight ranging to ceiling base stationsTable level and below: up to 10 cmNothing at the table; base stations on the ceiling

Zone level is enough for some service models. UWB is the choice when tables are close together, when you want nothing installed at the table, or when the same system should also locate staff and equipment.

Built for roll-outs across many sites

What matters when the same installation is repeated at hundreds of locations by different installers.

Calibrates itself

Installers measure two base stations; the rest calibrate their own positions over UWB. No radio survey of every device.

Few base stations per site

Each base station covers up to 500 m² per base station, so a typical dining room needs only a few.

Tags that run for years

Tags sleep when they are not moving. Battery life is typically several years, depending on utilisation and update rate, with replaceable AAA batteries in the Smart Tag.

Updates over the air

A two-way radio link to every tag delivers configuration and firmware updates without collecting devices.

Multi-site and your brand

Manage accounts, sites and user roles in the Location Intelligence Platform, with brand customisation for your own customers.

Cloud or on-premise

Run everything as a cloud service, or on a server in the venue where a customer requires it.

For developers

Drop location into your platform

Your developers work with documented APIs, not with radios.

Zone events as webhooks

A tag enters a table zone, leaves it or returns to the counter: your platform gets an HTTP call.
Push API

Live positions

A real-time stream for floor views on staff tablets and manager dashboards.
Real-time API

SDK and sandbox

A JavaScript and TypeScript SDK, and sandbox access on request for your first integration.
SDK

Request sandbox access

Products for table location

A ceiling base station, a small long-life tag for table markers or trays, and the Extension Box for temporary set-ups and trials.

Noccela Beacon 3 base station in black and white with its mounting plate

Beacon 3

Compact PoE base station for indoor sites, installed like a security camera.

Details
Noccela Smart Tag, a small black asset tag

Smart Tag

Small asset tag for tools, carts, pallets and equipment.

Details

Extension Box

Run a base station (UWB anchor) from a power bank over Wi-Fi: no cabling needed.

Details

On-premise server

For venues and customers that require location data to stay on site.
Details

Beyond the dining room

Once the base stations are in, the same infrastructure can serve more of the venue.

Staff call and safety badges

ID Badges with a call button for staff working alone or late, with their location.
Workplace safety

Equipment and trolleys

Find service trolleys, high chairs and shared equipment across a hotel or venue.
Smart Tag

Hotels and venues

Service and equipment data for hotels, event venues and food halls, through the same APIs.
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Frequently asked questions

How accurate is table-level location compared with zone-level systems?
Zone-level systems tell you which part of the room an order is in. UWB measures distance by timing radio pulses, with accuracy up to 10 cm, so a tag can be placed at a specific table, even when tables are close together.
How long does a restaurant installation take, and does it need a radio survey?
Installation is mostly cabling: each base station needs one Ethernet cable for power and data. After two base stations are measured, the rest calibrate themselves, so installers do not need radio-survey skills. Placement is planned from the floor plan.
How long do the tags last, and how are they charged or replaced?
The Smart Tag runs on two standard AAA batteries and sleeps when it is not moving. Battery life is typically several years, depending on utilisation and update rate. Batteries are replaced, not charged, so there is no charging station to manage.
Does it work on patios and in venues with several floors?
Positions include the floor, so multi-level venues work. Sports Beacon is built for outdoor areas; outdoor installations follow local radio rules, which we check with you per country.
How do orders get linked to a tag at the counter or kiosk?
Your POS or kiosk software pairs the order number with the tag ID through our API. How guests pick up a marker, for example from a stack at the counter, is up to your workflow.
Which events can be pushed to our kitchen display or POS, and how?
Webhooks deliver events such as a tag entering or leaving a zone, and a real-time stream delivers live positions. Your integration layer passes them on to the kitchen display, POS or staff app. See the Push API.
Can we white-label the platform and manage many sites?
Yes. The Location Intelligence Platform supports separate accounts and sites, user roles and brand customisation, so your customers see your product. Partners can also build their own front end on the APIs. See Partners & OEM.
Which radio certifications does the hardware carry?
Each product page lists its markings. For example, Beacon 3 is CE marked and has FCC ID 2AVRO-BEACON-3 for indoor use in the US, and the Smart Tag is CE marked. See the compliance page for details per device.
What customer data is processed, and where is it hosted?
The system processes tag IDs, positions and the events your software links to orders. It needs no guest identity, no app on the guest’s phone, no camera and no microphone. It runs as a cloud service or on a server you choose.

Build table location into your platform

Tell us about your product and your roll-out plans. We will show you the integration, the hardware and how a site is installed.

Talk to us about an OEM integration Partners & OEM